How Meatly collects, uses, and protects your information across all our apps.
Last updated: 23 September 2026Meatly ("we", "our", "us") is a fresh meat marketplace connecting customers, local meat shops, and delivery riders in Chandrapur, Maharashtra, India.
This Privacy Policy applies to all Meatly apps and services:
By using any Meatly app, you agree to this policy. If you do not agree, please do not use our services.
| Data | Purpose |
|---|---|
| Name, phone number | Account creation and order identification |
| Delivery address / location | Routing orders to your door |
| Order history | Reorders, support, analytics |
| Device info & app usage | App stability and crash reporting |
| Data | Purpose |
|---|---|
| Name, phone number | Rider account and identification |
| Precise GPS location (foreground & background) | Order assignment, navigation, live tracking for customers |
| Delivery history | Earnings calculation, performance, dispute resolution |
| Earnings & payout data | Calculating and disbursing daily earnings |
| Device ID | Security and fraud prevention |
| Identity documents (if required) | Rider onboarding verification |
| Data | Purpose |
|---|---|
| Owner name, phone, email | Account creation and communication |
| Shop name, address, location | Listing the shop on the Meatly marketplace |
| Menu / product listings | Displaying products to customers |
| Order and sales data | Order management and payouts |
| Bank account / UPI details | Disbursing settlements |
| Business documents (FSSAI, GST, etc.) | Verification and compliance |
| Operating hours & availability | Showing real-time shop status on the platform |
Specifically:
Location data is shared in real time with the assigned customer during an active delivery so they can track their order. It is not shared with third parties for advertising purposes.
You can stop background location collection at any time by going offline in the app or revoking location permission in your device settings.
We do not sell your personal data to third parties. We do not use your data for targeted advertising.
| Recipient | What is shared | Why |
|---|---|---|
| Assigned rider | Customer delivery address | To complete the delivery |
| Customer | Rider name, live location during delivery | Order tracking |
| Shop partner | Order details | Order preparation |
| Payment processors | Transaction data | Processing payments and payouts |
| Regulatory authorities | As required by law | Legal compliance |
We use industry-standard measures to protect your data — encrypted connections (HTTPS/TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure; however, we take reasonable steps to protect your personal information.
If you suspect unauthorised access to your account, contact us immediately at [email protected].
Under applicable Indian data protection law, you have the right to:
To exercise any of these rights, email us at [email protected] with your registered phone number. We will respond within 30 days.
Our apps are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it promptly.
We may update this policy as our services evolve. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the app or email. Continued use of our services after changes constitutes acceptance of the updated policy.
Email: [email protected]
Website: www.meatly.in
Chandrapur, Maharashtra, India